Repeat Prescriptions

Your Repeat Medication

If you need regular medication and your doctor does not need to see you every time, you will be issued with ‘repeat prescription’.

It is easier and quicker to request repeat prescriptions via our online service. Simply log in and select an option.

If a prescription is ordered before 10:30am, it will be available for collection at the chemist 3 working days after 4:00pm. Prescription requests made after 10:30am will be available 4 working days after 4:00pm. Otherwise, prescriptions can be collected from reception the same afternoon. 

Please remember to allow for weekend and Public holidays when requesting your medication, and try to order repeat prescriptions 3 to 4 working days before they run out.

Doctors prescribe 56 days supply of repeat medication at a time, apart from painkillers, creams and inhalers.

Important please read our Red Drugs Policy

In the last decade Doctors doubled the use of painkillers

In the last decade Doctors doubled the use of painkillers and sedative medication for conditions such as chronic pain, back pain and fibromyalgia. This was often done on the suggestion of hospitals and pain clinics. Medication like morphine, MST, co-codamol, tramadol, dihydrocodeine, oxycodone, pregabalin, gabapentin, temazepam, diazepam, nitrazepam and zopiclone. These were prescribed in high doses, in combination and over a long term. Many patients were told that used this way you could not become addicted or dependent on medication. 

The medical profession now acknowledges this was simply wrong. 

These medications are dependence forming and cause withdrawal when trying to stop. People develop tolerance and these medications just stop working. But people need to take them to continue functioning. Long term these medication are linked poor health outcomes, accidents, brain fog and death. In the USA, over 40 000 people die a year linked to these medications justifying its labelling as an epidemic and public health emergency.

People now find themselves inadvertently addicted and dependent.

The good news is that you can reduce and you can stop and people feel better. Please contact if you need support or advice. 

Our policy is not to initiate or increase of Red Drugs like ;

  • Morphine
  • MST
  • Co-codamol
  • Co-Dydramol
  • Tramadol
  • Dihydrocodeine
  • Oxycodone
  • Pregabalin
  • Gabapentin
  • Temazepam  
  • Diazepam
  • Nitrazepam 
  • Zopiclone

Not registered for Patient Access?

To request medication without the requirement to log on to Patient Access, you can request your repeat medication with our Repeat Prescription Request Form.

Forgot to request a repeat Prescription?

If you forget to request a repeat prescription

If you forget to obtain a prescription for repeat medication and thus run out of important medicines, you may be able to get help from your Pharmacy. Under the Urgent Provision of Repeat Medication Service, Pharmacists may be able to supply you with a further cycle of a previously repeated medicine, without having to get a prescription from your GP. 

If you have run out of important medication, telephone your usual Pharmacy to check that they offer this service; if they don’t, they may either direct you to another Pharmacy who does provide it, or ask you to phone 111 where you can request details of a local Pharmacy that provides the service.

You must then take with you to the relevant Pharmacy, proof of both your identification and of your medication (for example, your repeat prescription list or the empty box which should have your details printed on it). Please note that controlled drugs and antibiotics are not provided through this service, you will need to ring 111 for these.

If you receive stoma products from your Pharmacy or other supplier and/or receive items such as continence products, please ensure you have sufficient supplies as you may encounter difficulties in obtaining these over Bank Holidays, or when the Surgery is closed.

How to order your medication

By post

You can post your prescription slip or written request to us at the Practice. You must include a stamped addressed envelope for return by post if you will not be able to pick up your prescription from the Surgery (please allow extra time for any possible delays with the postal service).

In person

You can order in person by returning the right-hand half of a previous prescription for the required medications, or by submitting a handwritten request. Please use the post box at reception when handing in your requests. This is checked at regular intervals throughout the day.

Pharmacy ordering/collection service

Pharmacies offer a prescription collection service from our Practice. They can also order your medication on your behalf. This saves you time and unnecessary visits to the Practice. Please contact the Pharmacy of your choice for more information if you wish to use this service.


The prescription line is open from 9:00am until 10:30am and from 2:00pm until 4:00pm Monday to Friday. Please telephone: 01655 882959.

Additional information

Chronic Medication Service

The NHS Chronic Medication Service is a voluntary service for people with long-term conditions. It’s available at all community pharmacies across Scotland.

You can only use this service if you’ve registered with a community pharmacy.

Hospital and Community Requests

When you are discharged from Hospital you should normally receive seven days supply of medication.

On receipt of your discharge medication, which will be issued to you by the Hospital, please contact the Surgery to provide them with this information before your supply of medication has run out.

Hospital requests for change of medication will be checked by a prescribing clinician first, and if necessary a prescribing clinician will provide you with a prescription on request. 

Medication reviews

The Doctors at the Practice regularly review the medication you are taking. This may involve changes to your tablets and is in accordance with current Health Authority policies. Please be reassured that this will not affect your treatment. We may sometimes call you in for a medication review and this may involve blood tests. It is very important that you attend these appointments, as it keeps you safe whilst taking medication.

Non-repeat items (acute requests)

Non-repeat prescriptions, known as ‘acute’ prescriptions are medicines that have been issued by the Doctor but not added to your repeat prescription records. This is normally a new medication issued for a trial period, and may require a review visit with your Doctor prior to the medication being added onto your repeat prescription records.

Some medications are recorded as acute as they require to be closely monitored by the Doctor. Examples include many anti-depressants, drugs of potential abuse or where the prescribing is subject to legal or clinical restrictions or special criteria. If this is the case with your medicine, you may not always be issued with a repeat prescription until you have consulted with your Doctor again.

Strong painkillers and driving

You may have noticed that the label on your painkiller medicine says: “May cause drowsiness. If affected do not drive or operate machinery. Avoid alcoholic drink.”

Your doctor or nurse may also have discussed side effects of your painkillers with you.gen

Strong painkillers (or opioids) affect each person in a different way. They can make some people drowsy and reactions can be slower than usual. This may be worse if you take other medicines that cause drowsiness or if you drink alcohol. If you are someone who drives you may be wondering if it is safe for you to drive. The following information will help you to decide.

  • You must not drive if you feel sleepy
  • You must not drive after drinking alcohol or taking strong drugs which have not been prescribed or recommended by your doctor for example, cannabis.
  • You must not drive if you start taking other drugs that cause sleepiness, either prescribed by your doctor or bought from the chemist for example, hay fever medicine.
  • You must not drive on days where you have had to take extra (breakthrough or rescue) doses of a strong painkiller.